How to Master Tenant Retention: Key Metrics, 2026 Industry Trends, and Growth Strategies

How to Master Tenant Retention: Key Metrics, 2026 Industry Trends, and Growth Strategies

Tracking retention is one of the most critical metrics for a property management company because it directly impacts the bottom line – it’s far cheaper to keep a tenant than it is to acquire a new one.   TENANT RETENTION METRICS This measures how well you...
When to Use the JGPM After-Hours Emergency Line

When to Use the JGPM After-Hours Emergency Line

Understanding What Counts as an Emergency for Jacob Grant Property Management’s After-Hours Emergency Line. At Jacob Grant Property Management in Idaho Falls, we strive to offer the highest level of service and support to our tenants and property owners. We understand...
Rent Incentives? Bad Strategy for Single-Family Rentals

Rent Incentives? Bad Strategy for Single-Family Rentals

Source: Todd Ortscheid on PMAssist Industry Insights. Originally posted February 7, 2025. In a soft rental market, price and presentation matter more than gimmicks. Here’s why rental incentives don’t work—and what actually does. SFR Consumers are Not MF Consumers In...
When to Repair vs Replace Appliances

When to Repair vs Replace Appliances

Here’s a general guide on whether to repair or replace common household appliances based on their typical lifespan and cost-effectiveness. Keep in mind these are averages and can vary depending on usage, maintenance, and quality of the appliance. General Rule of Thumb...