Privacy Policy
Effective Date: 4/01/2026
Jacob Grant Property Management (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including SMS communications, websites, and other platforms.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name, address, phone number, and email address
- Payment information (for transactions)
- Property-related details (e.g., rental history, lease agreements, ownership details)
b. Non-Personal Information
- Device information, IP address, browser type, and operating system
- Usage data, such as page visits and interaction with our platforms
c. SMS-Related Information
- Phone number and opt-in consent for receiving SMS messages
- Interaction details, including message history and preferences
2. How We Use Your Information
We use your information to:
- Provide property management services
- Communicate with you, including SMS notifications and alerts
- Facilitate transactions and provide customer support
- Improve and personalize our services
- Comply with legal and regulatory obligations
SMS Communications: By opting in, you agree to receive SMS messages from us regarding property updates, leasing information, maintenance alerts, and other service-related notifications. You can opt out anytime by replying “STOP.”
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist in providing services (e.g., property management software, payment processors, messaging platforms)
- Legal Authorities: As required by law or in response to legal requests
- Business Partners: With your consent for specific services or marketing efforts
SMS consent is not shared with third parties or affiliates.
4. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access and request a copy of your information
- Request correction or deletion of your information
- Opt out of SMS communications at any time by replying “STOP”
- Submit complaints or concerns regarding data handling
To exercise your rights, contact us using the information below.
5. Data Security
We use industry-standard measures to protect your information, including:
- Encryption for sensitive data
- Access controls and regular system monitoring
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
7. Compliance with SMS Opt-In Requirements
We comply with applicable SMS messaging regulations and The Campaign Registry (TCR) requirements. This includes:
- Explicit Consent: Users must actively opt in to receive SMS messages
- Transparency: Clear disclosure of message purpose, frequency, and potential costs
- Opt-Out Instructions: Users can reply “STOP” to unsubscribe at any time
- Support Options: Users can reply “HELP” or contact us directly
8. SMS Opt-In Process
To opt into SMS services:
- Users provide consent through website forms, applications, or account registration
- A confirmation message may be sent upon opt-in
Message frequency: Up to 10 messages per month
Message and data rates may apply
We do not share any individual’s consent to receive SMS messages with third parties. We do not share phone numbers for SMS purposes or affiliate marketing.
Opt-Out Instructions: Reply “STOP” to unsubscribe
Help Instructions: Reply “HELP” for assistance
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Jacob Grant Property Management
Website: https://jacobgrant.com/privacy-policy
Email: service@jacobgrant.com
Phone: 208-522-3138
Address: 490 Park Ave #1 Idaho Falls, ID 83402
