Policies & Forms

Super helpful and quick to getting my family into a place

Timley communication and response times. Worked hard on educating me and being transparent. Application process was easy. Patient, respectful and pleasant personnel. Trinity is a gem to work with. It's been a pleasure doing business with Jacob Grant Property Management. I would suggest them to others.

I have been happy with the services Jacob Grant provides for us.

I kind of wish the office was closer to where my place is but other than that, renting has been super easy and

Jacob Grant has manage our rental property since 2012. They've done a great job at protecting our investment, with effective proactive maintenance programs and good service. They always have time to talk with when we call. We are very happy to have been with them as they've grown through the years.

Apartment was in very good order when I moved in. The folks that I worked with we enjoyable once I found what your office hours were. Only comment that I have is that I was told the key lock box would be removed the week following my move in, but it is still hanging on the doorknob. My move in was 8/16/2022. Would appreciate it being removed.

Amanda is awesome! When I have a question about something she always has a quick knowledgeable response! If I have something wrong with my apt. It gets fixed pretty quick. Thank you Amanda and team!!

Excellent service - very responsive and professional!

Great work! Just missed the laundry room door

Super clean and better than what we expected! Lock box was easy. Our shower/bath hardware is a little loose- the transition from bath head to shower head makes the faucet hum.

Abby was extremely helpful in answering any questions I had about anything, would definitely recommend her in the future to anybody!

Trinity & Amanda are approachable, friendly, knowledgeable and professional. They have always answered my questions quickly via phone, email or texts. I have a speech disability and they still were patient and respectful to me and allow me to take the slower time needed for me to communicate. When observing thier customer service skills with another person ; either on the phone or the office was consistent and that was impressive. I felt there was always a sense of desire to help me in my journey to understand how thier process worked for me as a possible renter. The process to obtain a rental was easier than expected. I highly recommend this organization in your search for a rental.

The service was great and they were very helpful with getting me into an apartment!!

Trinity was extremely helpful and informative while my husband and I were going through the process of applying and moving into our townhome. We are very happy with our experience with the Jacob Grant team.

We recently moved into a property managed by Jacob Grant. Great service from start to finish. Trinity and Amanda were great, easy to work with and responsive. The only slight issue I have is that the property we rented was advertised with AC but the unit hadn’t been installed so we spent a few days with no AC and had to find somewhere else to stay. This may be the fault of the owner, but all in all we are happy and grateful to be in our new home.

Overall the expierience was handled well. The water's flow of the kitchen's faucet was very low . So, we called Jacob Grant and they took action. However, we called on Thursday and the technician arrived on Tuesday. It took a little bit of time. When you have baby, you want any issues related with water to be fixed promptly. Nonetheless, Jacob Grant did take action and they helped us.

Residing at a Jacob Grant property management residence has been great so far! I put in a maintenance request and they had it fixed in the same day! Trinity was very helpful!

I've been with Jacob Grant for several years now, they are easy to work with and give personal service to their clients. Drop in and say hi, they are super friendly.

Trinity and Amanda were extremely wonderful. They went above and beyond to assist me in the beginning part of my lease.

So far we have had a smooth relationship with the Jacob Grant Property Management- I believe that is in major part to our point of contact Trinity. She has been a major help answering all of our questions before we signed out lease and making sure we were clear on the policies we are agreeing too. She was also very quick with any updates we needed to be aware of.

Very kind and caring about their tentants.

Great costumer service, always quick and easy payments and Maintenance requests with the Website, plus You will always get a fast Easy to understand answer. Highly recommend to others.

This is an edit to a previous review. I have been renting with Jacob Grant Property management for almost 2 years and to be honest it has not been a very good experience at all to say the least. I am changing my review to a more positive one due to Ashley Osterhout. She has been amazing. She listens to our concerns and problems. She acts quickly to try and find a solution to the problems. She is true to her word. The level of honesty and willingness to communicate has made all the difference in turning my the opinion of the company around. I appreciate not only the professionalism, but the level of commitment she has had to being a great property manager.

Jacob Grant Property Management has managed our properties since their beginning. They handle issues efficiently and do a great job keeping our units rented.

I hope all goes well in the future.