Policies & Forms

When my family came to visit, Ashley helped us out and explained everything we needed to know. Her professionalism saved us a lot of time.

All issues are addressed promptly and the staff makes it very clear that they actually care about the residents.

Trinity, Amanda, And Candice are AWESOME at helping your rental transaction and in answering any questions promptly.

Amanda at the front desk at Jacob Grant was extremely helpful with everything! She got me moved in as soon as possible talk to me through of how to do everything for my first time. She was extremely helpful and I greatly appreciate it! Make sure to ask for Amanda when you go in she will get you taken care of

My boyfriend and I had a great experience with Jacob Grant. They responded to our applications very quickly and have been very kind and thorough.

Trinity has been going up And beyond to help me and my son get into a place! So has been putting in time to help me as much as possible! We are still waiting tho on an approval on an application hopefully we get it! Thanks Trinity for all your hard work

Me and my boyfriend just signed the lease for our apartment and so far we’ve had really good customer service and they have responded quickly to every question we’ve had in the process! Everyone has been very helpful but we did get some misinformation from one of the new employees over the phone. Other than that they’ve been great!

IVE KNOWN ABBY THE LAST TWO YEARS AND I CAN TRUTHLY SAY THAT SHE IS THE BEST PROPERTY MANAGER IVE WORKED WITH AND SHE TRULY CARES ABOUT THE TENANTS. SHES VERY HELPFUL AND ALWAYS ATENDS TO MY NEEDS WHEN I NEED HER. I THINK SHES A BIG ASSET TO YOUR COMPANY.

I just started my lease and so far excellent service by the team members. I would like to mention Amanda, she is doing a great job. Keep it up. Thanks

I’ve had a good experience with this company so far, Trinity and Candace are very pleasant to talk to and work with!

Abby at Jacob Grant has been so kind and professional. I appreciate her quick response and willingness to always help. I would recommend this property to rent from!!

Jacob Grant has managed my property for the last 10 years. The property is in as good a shape as when we started renting it. They keep up to date on maintenance and lawn care. Every renter paid on time and there were few issues. If there were issues Jacob Grant took care of it promptly with just a quick phone call to them. I lived out of state the entire time. As we resume control of our property Jacob Grant is there again for us to oversee improvements while we transition back to Idaho Falls. High quality company with high quality employees!

Professional, Prompt, precise. Such an amazing experience working with this Jacob Grant. We had been trying to secure a rental property from out of state for two weeks. Every property management firm we contacted and had considered, took days to reply to us. The whole process was frustrating. Within 12 hours of finding our perfect home, we were referred to apply, and our application was approved. They were prompt and kind in a time of stress. What a relief to find such impeccable customer service. Thank you Trinity!

The staff has been really responsive and helpful. A special shout out to Alicia L and Trinity for all your help!

What a streamlined Professional customer service team. Moving to the area from out of town. And We have struggled with getting responses from several property management companies in the area. Trinity was prompt and quickly recommended that we put in an application. Within 12 hours we were approved and had secured the property. What an amazing person to person experience. Thank you so much for providing such a beautiful property and such amazing customer service.

Amanda was so helpful in figuring out our issue with the wifi and getting us the help we needed! She was super kind about everything!

Trinity did great

Trinity was very helpful in her efforts to answer my questions about the application process and the property.

Thanks for your great work.

Trinity has been very prompt and helpful in the leasing process!

Alicia has been amazing to work with. She is very professional and also understanding.

Jorge & Trinity have been absolutely wonderful throughout the process. Very thorough in answering any questions or concerns & extremely prompt responses. Great people to work with!

Trinity was very helpful and responsive with email and phone call questions

Renting was much easier than I had anticipated. Thank you Amanda for all of your help!

Trinity was fantastic to work with, very responsive and diligent. 5 stars for sure. Julie DuPuis