Maintenance FAQ

Tenants are expected to do routine property maintenance such as resetting circuit breakers and changing furnace filters. If a service person comes to your rental home and makes a repair to something that is normally reserved for tenants, you will be responsible for the bill. SOLVING MAINTENANCE PROBLEMS PUTS MONEY IN YOUR POCKET!

Prevention is the key. Have you kept up on all of your preventative and routine maintenance?

Below you will find instructions on how to fix and prevent various problems in your rental home.

Prevention and Safety Tips

I smell natural gas!

What to do if you smell natural gas. (Broken link from original site)

Avoid Furnace Malfunctions

Change the filter once a month Often times there is a switch near or on the heating unit in the furnace room. If maintenance is called and the switch needs to be reset, the resident will be charged for a service call.

How to change furnace filter.

Smoke Detector

Check smoke detector at least once per month.

Maintain your smoke detector. (Link broken)

Mold and Mildew Control

Water in your home can come from many sources. Showers cooking or even sweating can add moisture to the air in your home. The amount of moisture that the air in your home can hold depends on the temperature of the air. As the temperature goes down, the air is able to hold less moisture. This is why, in cold weather, moisture condenses on cold surfaces (for example, drops of water form on the inside of a window). This moisture can encourage biological pollutants to grow.

Poor Maintenance Management = Mold and Mildew Risk

The key to mold control is moisture control.

When water leaks or spills occur indoors – ACT QUICKLY. If wet or damp materials or areas are dried 24-48 hours after a leak or spill happens, in most cases mold will not grow.

Keep indoor humidity low. If possible, keep indoor humidity below 60 percent (ideally between 30 and 50 percent) relative humidity. Relative humidity can be measured with a moisture or humidity meter, a small, inexpensive ($10-$50) instrument available at many hardware stores.

If you see condensation or moisture collecting on windows, walls or pipes ACT QUICKLY to dry the wet surface and reduce the moisture/water source. Condensation can be a sign of high humidity.

Run the bathroom fan or open the window when showering. Use exhaust fans or open windows whenever cooking, running the dishwasher or dishwashing, etc.

Increase ventilation or air movement by opening doors and/or windows, when practical. Use fans as needed.

If mold is a problem in your home, you should clean up the mold promptly and fix the water problem. Report all water plumbing leaks immediately!

It is important to dry water-damaged areas and items within 24-48 hours to prevent mold growth.

Problem areas to check:
On a wall behind a bed.
Behind other furniture.
In closets, especially behind piled clothing.

Home Maintenance Tips

Electricity FAQ

The Receptacle (plugin) Doesn’t Work in the Living Room

Many buildings have receptacles in the living room that are controlled by a light switch, so residents can control lamps with the switch. Try the switches in the living room before making a maintenance request.

No power in the garage or bathroom?

Ground Fault Circuit Interrupter (GFCI) receptacles give increased protection to kitchens, bathrooms, garages and basements. These plugs will typically trip before a breaker. To reset, push the “test” button and then push the “reset” button.

Check Breaker

This is an example of what a tripped breaker looks like. Notice that it doesn’t turn off all the way. It is in the middle. Before resetting, unplug everything and turn all lights off to the circuit. Also ensure that no unsafe conditions exist. Some examples may include standing water, bared wires, or a broken receptacle. To reset, push to the off position and then push back to the on position.

Check Fuse

Some older houses use fuses for electrical safety. Located inside or outside of your home is a fuse box that contains a fuse for each of your home’s circuits. A fuse provides protection for each of your electrical circuits by stopping the flow of current if an overload or fault occurs. When an electrical short occurs or the load on your circuit becomes too great, the fuse on that circuit burns out and breaks the circuit; this is what is referred to as a “blown fuse.”

How To Replace A Fuse (Link Broken)

Reset GFCI Outlet

How to Unclog Your Toilet

Garbage Disposal Not Working
Dishwasher is Leaving Hard Water Stains

Unclog Your Drain

Fix a Slow Drain

(Link broken)

Re-light Water Heater Pilot Light

Read Our Success Stories

4.9/5
4.9 /5
518 Reviews

Survey
5.0/5
Sep 25, 2023
Jacob Grant Property Management Justin
It is always a pleasure to work with Amanda so greatful to see joyful young people getting great opportunities to work for great comp
Google
5.0/5
Sep 22, 2023
Google Jacob Grant Property Management Timbra
They have been very helpful and have resolved any issues promptly.
Survey
5.0/5
Sep 18, 2023
Jacob Grant Property Management TonyBrown
Well so far I have no coolants I think you guys are doing a very good job and I look forward to meeting you real soon if I get the place
Google
5.0/5
Sep 18, 2023
Google Jacob Grant Property Management Jorge
Abby has been managing my property for sometime now and she has always looked out for my best interest. She is a great property manager!
Google
5.0/5
Sep 17, 2023
Google Jacob Grant Property Management Fido
I think the people are great and the price is good. Very quick about making decisions, and willing to give first time renters a chance. Glad to be moving forward in my life because of them.
Survey
5.0/5
Sep 15, 2023
Jacob Grant Property Management Toby
I just want to move so bad I'm j7st tired of were I'm at its time to retire and relax an enjoy the rest of my life and so far you firm has the best places to rent you guys are so good at what you do now just to get me in one of your rentals
Google
5.0/5
Sep 14, 2023
Google Jacob Grant Property Management Ski's
My experience with Jacob Grant Property Management has been awesome!! I just renewed my lease and the process was seamless.
Google
5.0/5
Sep 13, 2023
Google Jacob Grant Property Management Teri
I really enjoyed the service provided at this company. Amanda was lovely and kind. She made sure all of my questions were thoroughly answered.
Google
5.0/5
Sep 12, 2023
Google Jacob Grant Property Management Kim
I thought moving out of town would be a headache. It actually was smooth and I have Amanda to thank for that. Once I have her what I was looking for and places I had in mind, she put her spin on it and out cane a beautiful 4bd 3bth spacious home. I would definitely use this company again because of Amanda. She was professional, kind, listened, and actually did her part to make a smooth move. We can all say she was doing her job but, some people do do their job duties. Amanda went above and beyond and for that, I am grateful!
Google
5.0/5
Sep 10, 2023
Google Jacob Grant Property Management Seth
The property was already rented out but Amanda helped me look at other properties that might work for me and my family. Thanks
Google
4.0/5
Sep 8, 2023
Google Jacob Grant Property Management Brian
Overall JGPM is alright as far as property management companies go. Getting a lease signed was easy and quick and they are pretty good at getting back to you when you email them. The maintenance guy Scott is one of the coolest and nicest guys I have ever met! I had a broken faucet and rocking toilet and Scott was there almost immediately to fix those issues. Plus he’s a great guy to talk to, he’s an absolute riot! Jacob Grant made an awesome move hiring this guy, make sure he stays around!
Google
5.0/5
Sep 6, 2023
Google Jacob Grant Property Management Edward
Amanda was very kind. Very patient! Thanks!
Google
5.0/5
Sep 2, 2023
Google Jacob Grant Property Management Dallin
Amanda Bean was quick to answer all of our questions and was incredibly kind and ready to help! I would recommend working with her to any and all of my friends! I will always remember her!
Google
5.0/5
Sep 2, 2023
Google Jacob Grant Property Management Bryson
Great company to lease from as long as you do your part like paying rent. Staff are always respectful to me and take great care of their properties
Google
5.0/5
Aug 29, 2023
Google Jacob Grant Property Management Mike
Shout out to property managers Abby and Amanda for being so warm and helpful. When we had a washing machine from Home Depot malfunction and the insurance company was dragging their feet to get a check out for the repairs, Abby was extremely kind and patient throughout the whole process.
Google
5.0/5
Aug 24, 2023
Google Jacob Grant Property Management Cannon
Amanda Bean is amazing! She is always quick to answer any questions and is all around incredible! I would recommend Jacob Grant and Amanda to everyone I know!
Google
5.0/5
Aug 21, 2023
Google Jacob Grant Property Management Tami
I am just very thankful how easy the staff made by move to this beautiful apartment. I’m looking forward to living here many years!
Google
5.0/5
Aug 16, 2023
Google Jacob Grant Property Management Mckenna
Amanda is so great & so accommodating! she is very organized & happy to help with anything and everything!
Survey
5.0/5
Aug 15, 2023
Jacob Grant Property Management Linda
Jacob Grant Property Management makes owning rental property worry free.
Google
5.0/5
Aug 15, 2023
Google Jacob Grant Property Management Darin
The Jacob Grant team has been very responsive to my needs in relation to my rental properties, and I appreciate their customer service!
Google
5.0/5
Aug 15, 2023
Google Jacob Grant Property Management Maui
Amanda was great to work with. Very professionally and made everything very easy. Definitely recommend.
Google
5.0/5
Aug 15, 2023
Google Jacob Grant Property Management Fred
A great company to work with! Integrity in everything that they do.
Survey
5.0/5
Aug 14, 2023
Jacob Grant Property Management Samantha
Great and quick responses
Google
5.0/5
Aug 14, 2023
Google Jacob Grant Property Management Kourtney
Amanda is fantastic! I’ve been so impressed with how thorough she is and how great she is with the tenants and properties she works with. She goes above and beyond for her customers!
Google
5.0/5
Aug 14, 2023
Google Jacob Grant Property Management Candice
Amanda is incredibly professional and dedicated! She's fair & has strong work ethics but most importantly, she has a fantastic sense of humor!!!
NARPM LOGO
IREM logo
Fair Housing Logo
Idaho apartment association logo