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I rented a large home in the Idaho Falls area for over two years through Jacob Grant PM. Not only did they prove to be very easy to deal with and responsive whenever we had a problem, they actually refunded almost my entire security deposit. Over the 8 years I have been in Idaho and renting in the same area with other property management firms, this has never, ever happened. Ever. The rent we paid was fair, and the house was beautiful. They even took the time and would follow up with me on any issue I brought to their attention.
I have seen many management companies work in Bonneville & Madison County, and I am convinced through my own experiences with Jacob Grant Properties, residents will enjoy the cleanest most well maintained apartments anyone has or will ever see!
I just wanted to say “thank you” to Jacob Grant P.M. for your willingness to work with my husband and I. We definitely aren’t the type to cause problems but after having issues right off the bat we were nervous about the kind of response we were going to get from the property manager. Fortunately you all were helpful and got a maintenance man out to us right away. Problem is fixed and it’s such a relief knowing we can count on you guys to take care of us, thanks again! We look forward to the next year and maybe even more…