Idaho Falls Consulting Services from Jacob Grant Property Management

Excelente

My bathroom fan was making noise so I asked to have it fixed and it now it is.

Great team, very responsive.

Great company!! Consistently growing there portfolio of properties.

My e penitence with Jacob Grant Property Management was fantastic!! Abby was so helpful and patient with me and I really appreciated her help. I can't say enough good things about her.

JacobGrant has been very helpful and done an excellent job at keep properties full at top rents.

They are not bad, during construction had a few problems that was taken care of. Answered all my questions and gave me a time line.

A little pricey but not bad. Maintenance hasn't been the most timely. Also some leftover issues from the renovation when we moved in.

I’ve only been here a month but I love it so far. My only dislike is the snow removal. The roundabout gets a little iffy and winter has just begun.

The property manager Abby was extremely helpful and was very responsive.

Jacob Grant Property Management is the best company out there! Jake always does what he says he’s going to do and you only have to ask him once! It’s so refreshing to not have to constantly remind him or nag him. His follow through is top notch. He’s super predictable and I know I can always rely on him. Jake is the best!

Service people were very polite and friendly

I wish more time was given to submit photos of the apartment, as a working couple it was hard for us to get everything in

The apartment was incredibly clean and far better than the preview suggested, with new floors added before my arrival. Cate and Trinity have been fantastic with customer service and have easily answered any questions or concerns I’ve had. So far my experience renting from Jacob Grant has been one of the best.

Cate was awesome to work with, it was a very quick process getting me and my boyfriend into our apartment. She was very willing to answer any questions I had. The only issue I had was submitting all of the pictures of the apartment showing all the flaws. As a working couple getting all of those pictures submitted within a three day span and all of those days being week days we were not able to get all of the flaws submitted and we will now be charged for those flaws that were already there when we moved in we just now can’t submit those pictures to show the we’re already there when moving in

Very cozy great service !

JGPM does a pretty good job as a landlord. Could be a bit more transparent. For example, the winter inspection under the sinks really turned out to be a mid-year inspection where they document every aspect of the property. I get it. But couldn’t ya have said that upfront? Also overpaid my rent and that took me filing a dispute to get the overpayment back. Like I said, they are a fair landlord.

I've had a great experience investing through Jacob Grant. I get regular updates on how things are going that are complete and thorough. They are looking at the long term through their expertise.

Property manager is accessible, responsive, and friendly. Jacob Grant Property Management has a great team to address any issues that come up with the property that need to be fixed. They also have a great maintenance program and send a thorough report with pictures to your email. The report gives me the needed assurance that my property is being properly cared for.

It took him a while to get here but the job he done looks pretty nice that it’s nice not having a hole in the floor anymore so good job

Carsten did a great job and all was taken care of swiftly. Thank

Always appreciate the help! Thank you!

First time renting with Jacob Grant, and so far, they have been fantastic! We got to meet with Amanda, and she was very helpful and listened to our needs when it came to our apartment.

Thank you letting me dispute my move out charges. I was credited back a couple items that were not clear on the move out cleaning checklist. I believe there could have been better communication about what I responsible for. I was grandfathered in to Jacob Grant. Maintenance was always professional and prompt. Overall not a bad experience. Everyone i I talked to was professional and kind even when I was upset about having my rent raised, the 2 if not 3 times in the time I lived in my apartment. Thank you for reaching out.

The help and understanding given me to assume my son's lease was above and beyond. After his death I received amazing help in being able to take over his apartment to care for his children.